TERMS AND CONDITIONS

Emails

I will aim to respond to all email enquiries withing 2 working days.

Stationery Timelines

These are the time-lines I work towards . These are subject to change depending on the design wor k involved, the quantity of stationery you are ordering and the print process you have chosen to use.
For semi-customisable stationery follow the below. . .

1. Design turnaround 2-4 weeks (subject to the client responding to emails within 2 working days , and vice ver sa)

2. Print Production 3-6 weeks For bespoke stationer y the whole process can take anytime from 2 - 4 months

Proofs

I will always send you a digital proof of your design to confirm it before I get set to print . Unfortunately I don’t offer physical proofs as due to the nature of letterpress & hot foil printing this is not possible . The client is responsible for checking that the final digital proof is correct for spelling, grammar and overall designe, and will be asked to confirm that everything is correct. If faults or mistakes are found once your stationery has been printed, the client will be responsible for paying for amends and print production again.

Finish + Colour

The way letterpress printing works , is that a thin layer of transparent ink is applied to your printing plate and then this gets transferred onto the surface of the heavyweight paper. This means that sometimes some graininess may occur when printing larger/block areas of design. Also impression throughout the design may vary too. When printing smaller/detailed pieces of design the impression will be slightly deeper compared to printing larger/block areas of design, where the impression is more spread out.

I will always try and show you the most accurate colour reference when sharing your digital artwork to you, but this colour may vary when I bring your stationery to life. I mix all of my letterpress inks by hand by following a Pantone (uncoated) formula guide and select the closest colour to your digital artwork .

Logo

We can print your logo, as long as its in a workable format and that it has no shading or different tones in it. For example it needs to be in a black and white outlined vector format ideally in Adobe Illustrator or an eps so we can change the colour of it. We will do our best to work with you to get it to a workable format

Copyright

All designs are the copyright of The Dairy Studio. No one is allowed to copy any part of our designs or reproduce in any way. It is your responsibility to obtain permission for any copyright material, such as hymns or poems that are to be printed in any bespoke stationery.

Privacy

Any information you share with me will be treated with absolute care and privacy. I neveshare any perosnal details to anyone outside of my business. Some items of stationery will be photographed and shared on my website and social media platforms. Prior to this I will contact you to ask if you are happy for your stationery items to be shared via thiese platforms and you will be given the choice to hide certian details if you would like.

Stationery Process

1. Your stationery desires!
The fun starts straight away. . . chat to me about your stationery desires, anything you think would be beneficial for me to know I’d love to hear it. I would love to hear about what stationery you’re interested in ordering and any initial ideas you have.

2. Your details
Let me know your necceasary details as soon as you can. Time can quickly slip away so the quicker we get started, the more smoothly your stationery journey will be.

3. Design comes to life
I then get to work and design your stationery based on all the details you have given me. Once the artwor k is finished, I will email it to you, suggesting colours for ink/hot foil if you haven’t made up your mind yet .

4. Sign off
Signing off your design is one of the most important parts of the process and you will receive a final PDF, which I will ask you to give a good read of everything including spelling and grammar, and confirm with me that you are happy with everything. Once you are happy, your design is locked in and then we move on to print production.

5. Print production
You now get to sit back and relax whilst I bring your stationery to life. Letterpress & hot foil stationery is produced in house and I hand print everything. This really is a labour of love, so turnaround times are longer then digital printing, but it really is worth the wait!

6. Delivery
I take as much care when packaging as I do printing your stationery. The moment you open your parcel is just as important as every other stage. Your stationery will be posted/couried to you by Royal Mail or DPD to ensure it gets to you in safe hands.

Pricing

1. Design Fee
The great thing about ordering one of my semi-customisable designs is that you don’t need to worry about a design fee being added as all the design work has been done! If you want your stationery to be that little bit more personal, I will advise the design fee involved in your bespoke designs when we first get chatting about your stationer y

2. The more you order the cheaper per unit it is
The minimum order quantity star ts at 40 pieces per item of stationer y and the more you order the cheaper it becomes per unit/piece of stationery

3. Quotes valid for 30 days
When I send over your quote, this quote will be valid for 30 days. After this , a new quote will need to be re-issued. Quotes are subject to change until your stationery design has been finalised.

4. Payment
Once you have confirmed you would like to proceed with your bespoke stationery, we will send you an invoice which will need to be paid upfront. Until your invoice is settled your project won’t be put into production. Payment is to be settled via BACS only.